Reference

What You Agree to When You Use o9bit

These terms set out the rules for your account, your deposits through bKash, Nagad, or Rocket, and how we handle disputes. Access depends on your local law and eligible regions — read this before you open an account.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredJurisdiction-dependent accessDispute process included
o9bit What You Agree to When You Use o9bit
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on o9bit. Our support team can clarify any clause, walk you through an account query, or log a formal dispute on your behalf.
Email Support Write to our support address for written records of your query. We respond to terms-related questions and account review requests through this channel.
Account Help Centre The Help Centre inside your account dashboard covers common terms questions — eligibility, wallet rules, and what happens when a transaction is flagged for review.
HOW WE OPERATE

Account Security and Your Rights Under These Terms

Account Verification We verify identity before processing your first withdrawal. You submit a document through the account dashboard; our team reviews it and confirms by email before funds move.
Data Handling We store only the account data needed to run your wallet and process bKash, Nagad, or Rocket transactions. You can request a copy of your data or ask us to delete it via support.
Term Changes When we update these terms, we post the new version and note the change date. Continuing to use your account after that date means you accept the updated terms.
Dispute Resolution Raise any dispute through live chat or email within 30 days of the event. We review wallet logs and account records, then respond with a written outcome within a reasonable period.

Common Questions About These Terms

These terms apply to anyone who opens an account on o9bit. Access depends on your local law and eligible regions — you are responsible for confirming that online wagering is lawful where you are.

We may update terms when operations or regulations require it. We post the updated version with a change date; your continued account use after that date constitutes acceptance of the new terms.

Contact support via live chat or email with your transaction reference. We pull the wallet record from bKash, Nagad, or Rocket and review it before issuing a written response.

That section is read down to what local law requires. The remaining terms stay in force. We recommend checking your jurisdiction's rules on online wagering before opening an account.

Send a data request through email support or the Help Centre. We will confirm your identity and provide the account data we hold, or action a deletion request where permitted by law.

Breaches such as providing false registration details, attempting to manipulate wallet transactions, or accessing the platform from a restricted region may result in suspension pending a review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.